How can we help? Support Centre

How do I make a payment?

Pay online with My Explore

The easiest way to pay your balance is online through our My Explore platform which you can access from the icon at the top of each webpage. Simply register with the email address used when making your Explore booking. You can pay off bit by bit, make payment for individual members of your group or pay off the remaining balance.

Pay by bank transfer

Details of how to pay your final balance by bank transfer will be provided in your Final Invoice which is emailed to the lead passenger in your group 80 days before departure. 

Pay by phone

You can also call the Finance Team Monday to Friday between 09:00 – 17:30 BST on +44 1252 391112